Abstract: This paper presents the development of a chatbot for a food ordering website using Google Dialogflow. The chatbot leverages pre-existing user data—such as menu preferences and past orders—to ...

Abstract: Despite the fact that the use of English language is inevitable nowadays, some people find it difficult to learn. Moreover, the advance of technology has brought impacts on the way how ...

根据 IDC 发布的《中国AI赋能的联络中心2025年厂商评估》显示，中国智能客服市场渗透率已突破72%，但企业端的焦虑却未随之减少。 Gartner ...