American Water Works Co. Inc., the largest regulated water and wastewater utility company in the U.S., has suffered from a cyberattack that has affected its customer portal and billing services. First ...

TYLER, Texas (KLTV) - Tyler Water Utilities is planning to host a series of community meetings to discuss concerns and improvements for the water system. According to a press release from TWU, the ...

After months of frustration and confusion over unusually high water bills, the St. Petersburg City Council has approved hiring an outside consultant to investigate what’s gone wrong inside the city’s ...

ODESSA, Texas (KMID/KPEJ) – The City of Odessa released a statement to residents amid growing frustration of the water billing system not working properly. According to the City of Odessa, computer ...

Days before this past Halloween, Aidan Girod received a frightening note atop her water bill: “FINAL NOTICE.” The letter said ...

A glitch in Melbourne's new water billing system resulted in about 24,000 customers not receiving their June bills. The subsequent July bill included both June and July charges, leading to confusion ...

HOUSTON – If you live in Houston your next water bill will cost you more. While the Houston Water Department works to fix its broken billing and metering system, the next water rate increase is set to ...

ST. PETERSBURG, Fla. — After months of frustration and confusion over unusually high water bills, the St. Petersburg City Council has approved hiring an outside consultant to investigate what’s gone ...