Healthcare organizations, in reviewing care delivery opportunities and providing feedback to staff, often focus on what went wrong, but a new study suggests that reversing this perspective may help ...

Many leaders I work with are finding themselves and their teams burnt out. There are numerous reasons for this. Many of us have been working from home and managing households—while managing work teams ...

Delivering feedback is a cornerstone of how you help your teams grow. However, many leaders focus solely on constructive feedback and neglect to give their teams positive feedback. Leaders often tell ...

When it comes to positive feedback, we’re so busy (or have moved on to the next challenge) that we forget to praise people for a job well done. And when it comes to negative feedback, we don’t want to ...

Those who are depressed tend to hold negative beliefs about themselves. According to cognitive models of depression, these beliefs are often out of line with reality. For example, someone with ...

In our research on what makes work meaningful, one of the most powerful, but underused, leadership practices was the simple act of saying “thank you” (Adams & Myles, 2025). Meaningful work isn’t ...

Most of us think about feedback as negative: being told by our manager that we’ve fallen short of a goal, or that our work processes need work, or that a behavior needs to change. And yes, negative ...

Healthcare’s burnout crisis is having a disastrous effect on staffing levels. The annual turnover rate for staff nurses is 22.5%, which costs healthcare organizations $8.55 million annually. Feedtrail ...

“Feedback is one of the most powerful influences on learning and achievement, but this impact can be either positive or negative,” report John Hattie and Helen Timperley from the University of ...