Tristar Products Inc., marketer of the Jack Lalanne juicing products, experienced 15 percent to 20 percent call blockage with its previous call center. It’s latest direct response call center, LiveOps ...

In the world of contact centers (aka call centers), innovation is out there; it’s just not always immediately visible. One of the forces of innovation on the employment/employee side comes to us from ...

SCOTTSDALE, AZ--(Marketwired - Sep 7, 2017) - Liveops, Inc., the leading provider of on-demand skilled workforces for customer service and sales, announced today that it has named Greg Hanover as the ...