When they’re in working order, your personal electronics are indispensable. When they’re not, they’re hell on earth. There’s nothing more frustrating than a television that won’t connect to WiFi, a ...

AT&T is now offering its customers, and even non-AT&T customers in-home support for everything from computer set-up to flat screen TV installation. Marguerite Reardon Former senior reporter Marguerite ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

Scammers pretend to be highly skilled computer professionals and establish trust with their victim in order to obtain money or installation of fraudulent software. A technical support scam, sometimes ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

In today's technology-driven world, computers and devices are essential for work, education and daily life. Yet, as we depend more on technology, we may also encounter more challenges. In most cases, ...

Office Depot and a partner company tricked customers into buying unneeded tech support services by offering PC scans that gave fake results, according to the Federal Trade Commission. Consumers paid ...

Scammers have devised new ways to trick users into revealing personal information, hand over control of computers and pay for unnecessary software and tech support services, security experts warn.