Lois Gass didn’t realize it at the time, but when she and thousands of other Los Angeles residents saw their utility bills suddenly rocket out of control, her anger helped set off one of the biggest ...

When ComEd bungled the launch of a new computer billing system in February, it left millions of customers unable to see their balances or pay online for more than a week before it was ostensibly ...

The Los Angeles Department of Water and Power will undergo a state audit of its troubled computer billing system after a committee of state lawmakers voted Wednesday to examine what went wrong. The ...

When you set up a business, one of your first tasks is deciding how to collect money from your customers. Customers might pay you with cash, credit cards or, if you offer it, an installment plan.

PORTLAND, Ore. — More than 1,000 Portland General Electric customers are facing huge bills after a mistake by the power company. Last year, PGE upgraded it’s computer billing system, and that led to ...

An Ohio computer-billing system has denied payments to healthcare providers and pharmacies that serve Medicaid recipients due to a technological glitch, according to a Columbus Dispatch report. After ...

An ancient computer billing system and a lack of proper procedures have hindered the New Orleans Sewerage & Water Board’s ability to collect from its customers in a timely fashion, creating a ...

UScellular, self-described as the fourth-largest wireless carrier in the US, has disclosed a data breach after the company's billing system was hacked in December 2021. The mobile carrier said in data ...

Healthcare is evolving rapidly, and technology plays a huge role in that transformation. One of the most significant shifts ...