Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

In the age of artificial intelligence, higher education institutions must move beyond simply transmitting knowledge and ...

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

Building a chatbot can feel like an overwhelming task, especially when you’re juggling multiple tools and trying to ensure everything works seamlessly. If you’ve ever found yourself stuck between ...

Imagine having the power to create a sophisticated chatbot that can sift through mountains of data to deliver precise, context-rich responses—all without writing a single line of code. Well, it’s not ...

Forbes contributors publish independent expert analyses and insights. Craig S. Smith, Eye on AI host and former NYT writer, covers AI. While many people have grown accustomed to hearing Alexa, Google ...

AI solutions and associated chatbots coming to the fore may lack the global diversity needed to serve international user bases. Many of today's large language models tend to favor "Western-centric ...

This week on 60 Minutes, correspondent Sharyn Alfonsi reported on the growing concerns surrounding Character AI, an app and website that allows users to interact with AI-generated chatbots, some of ...

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health. Here's ...