Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

The Arcadia Unified school district in California was already building a basic chatbot specifically for staff use at least four years before ChatGPT became the hottest AI tool on the market, recalled ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

VODNJAN, Croatia--(BUSINESS WIRE)--Global communications platform and Oracle PartnerNetwork member Infobip and global technology business Oracle are collaborating to build an integration between ...

ByteDance is launching a chatbot-building service to rival OpenAI, per the South China Morning Post. OpenAI launched customizable versions of ChatGPT known as "GPTs" last month. The company's plan to ...

It’s a competitive real-estate rental market out there, and Trulia wanted to capitalize on the interest with a new Facebook Messenger bot it launched earlier this month. The bot lets users search for ...

Imagine having the power to create a sophisticated chatbot that can sift through mountains of data to deliver precise, context-rich responses—all without writing a single line of code. Well, it’s not ...

Building custom chatbots using private data with Langchain and OpenAI’s GPT model is a fascinating and complex process. If you are interested in learning more this quick guide will provide an overview ...

The U.S. Central Intelligence Agency says it’s building its own ChatGPT-style chatbot to help analysts sift through enormous amounts of data so it can improve its investigations. The CIA’s chatbot ...